Three kinds of work. Most projects need a bit of each.
You can hire us for any one of these. In practice, an automation project often needs an integration, and the integration needs somewhere reliable to run.
AI & Business Automation
FlagshipTake the repetitive work off your team's plate.
Think of the emails your team answers ten times a day, the invoices someone keys in by hand, and the approvals that sit in an inbox until somebody chases them. That work is predictable, so software can do most of it. We build the automation. The judgement calls stay with your people.
What we do
- AI-powered workflows
- Customer-service automation
- Document processing
- Email automation
- AI assistants / knowledge bases
- Business-process automation
- System-to-system integrations
- Custom AI solutions
Example use cases
- /Automatically triaging and drafting responses to support emails
- /Extracting data from invoices, contracts, or forms without manual entry
- /An internal AI assistant that answers staff questions from your own documentation
- /Automating handoffs between your CRM, accounting, and support tools
Outcome · Your team handles more volume without new hires, and the copy-paste mistakes stop.
Cloud & Infrastructure Engineering
Infrastructure you don't have to think about.
If releases happen by hand after hours, or one server in the office holds the whole business together, you're one bad night away from an outage. We set up cloud and server environments that deploy themselves and warn someone before things break. Where your data needs to stay in South Africa, we host it in local cloud regions.
What we do
- Cloud migration
- Server infrastructure
- Docker / containerisation
- CI/CD pipelines
- Linux infrastructure
- Cloud architecture
- Monitoring
- Security hardening
- Deployment automation
- Infrastructure optimisation
Example use cases
- /Migrating an on-premise system to the cloud without downtime
- /Setting up automated deployments so releases stop being a manual, risky process
- /Hardening a public-facing server against common attack vectors
- /Reducing hosting costs through better architecture
- /Moving critical systems off an office server so power cuts stop taking them down
Outcome · Fewer 2am phone calls, and releases that take minutes instead of a weekend.
Software & Integration Engineering
Software that fits the way you already work.
Usually you don't need a new system. You need your accounting package to talk to your CRM, or a proper internal tool to replace the spreadsheet three people edit at once. When nothing off the shelf fits, we build it, starting with the smallest version that's useful.
What we do
- Custom web applications
- REST APIs
- Legacy-system integration
- Database systems
- Internal business tools
- E-commerce integrations
- System modernisation
Example use cases
- /Building an internal tool to replace a spreadsheet-based process
- /Connecting an e-commerce platform to inventory and accounting systems
- /Modernising a legacy system without a full, risky rebuild
- /Designing a database and API layer for a new internal product
Outcome · Sales, stock and finance working from the same numbers, with nobody re-typing them.
Nobody asks for "automation". They ask why month-end takes a week.
| Area | What it looks like | How we help |
|---|---|---|
| Customer Service | The same twenty questions, answered by hand all day. Customers wait hours for replies that could take seconds. | Ticket and email triage, replies drafted by AI for your team to approve, and an assistant that answers from your own policies and FAQs. |
| Operations | Someone exports a report, cleans it up in Excel and types it into another system. Every day. | We connect the systems so data moves on its own. Where a spreadsheet has quietly become the system, we replace it with a proper internal tool. |
| Sales | Leads sit in an inbox overnight. Quotes take days because someone has to check stock and pricing by hand. | New leads go straight to the right rep, follow-ups send themselves, and quotes come from live stock and price lists. |
| Finance | Invoices keyed in one at a time, and month-end reports that are out of date before anyone reads them. | Invoice capture that reads the PDF and posts it to your accounting system (Sage, Xero and others), reconciliations that run overnight, and reports that refresh themselves. |
| Internal Systems | A legacy system nobody wants to touch, running on a server under someone's desk. The one person who understood it left two years ago. | We document what you have and lock it down, then modernise it in stages so nothing breaks along the way. |